April 2024 3rd: Listen well to what people say
Listen carefully to what people have to say. In order to make correct business decisions, it is essential to obtain and appropriately process information. It is no exaggeration to say that a manager's ability is determined by his or her ability to listen to what others have to say. Managers who don't listen to people are incompetent. This is because if you don't listen, you won't get the information. It is also no good to only listen to people who are biased or only listen to information that you like. If you only obtain biased information, you will only be able to make biased management decisions. How to obtain information and how to utilize it in business decisions are important matters that managers must master.
